"Thank you so much for saving the day (early hours of the morning anyway!) I really don’t think there are many companies who would have turned up so promptly at 5.45am on a bitterly cold winter morning and have the problem sorted out so quickly efficiently as you did. You took the weight of a horrendous plumbing disaster of ceilings falling in right off my shoulders and I can’t thank you enough.
I will definitely recommend you and will certainly have Promtplumbing as my future No 1 plumber!"
Mrs Brown, Brook Farm, Herts
"I just want to say thanks for a great service. When my insurance company apparently couldn’t help me after 24 hours with any water, it was a great relief to find that you could. I also want to point out that despite being very busy today and having to suffer the icy roads, Jason the plumber had a very helpful and professional attitude, and made a very fast repair.
It’s nice to know there are still competent, hard-working people out there."
Mr Taylor, Braintree
“A long time in arriving but we do understand the reasons why. Prompt and courteous phone service. Very courteous and friendly plumber. Would use this service again and recommend to friends and family. Not over priced.”
Miss Eley-Smith from Witham
“Very efficient and good workmanship.”
Mr Sheldon from Chelmsford
"Thanks for your company's excellent service repairing our toilets today. As well as coming out at very short notice, your engineer was very professional, friendly and thorough. He discovered extra problems with our plumbing which most definitely saved us a lot of money and hassle in the future. We will be keeping your details on file for the future as well as recommending you to all our neighbours.
Many thanks"
Mr Stuart
“Excellent service- no complaint at all”
Mrs M Pyman from Southminster
“The engineer was first class. Arrived within half hour of initial call and diagnosed the problem immediately. He had the part in the van and resolved the problem- a real life saver. Thank you”
Mr Howett from Basildon
“Has outside pipe to garden/garage taps burst in latest freeze 20/12/09. The young man who dealt with the problem was courteous and efficient and kept me informed all the time as to what he was going to do.”
Mr S Allsopp from Braintree
“Excellent, arrived very quickly despite atrocious weather. Explained all stages of works done and paperwork. Payment was very simple, nice polite and helpful engineer”
Mr Simpson from Sudbury
“I think he was really good and he explained everything to me and I could understand what he was saying (I am so blonde at times). He was quick and I think the price was not to bad to what I had been told. Good job thanks a lot.”
Miss M Zaipa
“Very pleased with the service, will use the company again. Thanks”
Miss T Chapman from Wickford
“Changed toilet cistern, work carried out OK. Danny was very pleasant.”
Mr Marsh from Ilford
“Came out promptly, was polite and helpful”
Mr Brown from Hertford
“On time, efficient, courteous , helpful and tidy! What more can you ask for?”
Mr Van-Meeuwen from Bishop-stortford
“On time, polite, helpful. Nice bloke”
Mr Bibby from Vange
“Excellent service, plumber phoned to explain reasons for delay (weather and road conditions) completed the job quickly and explained what he was doing, we’ve rebooked for further works”
Mr Rackley from Basildon
“The engineer that dealt with our issue was very polite, helpful and knew what he was doing. I would certainly recommend this company to colleagues, friends and family.”
Mr Pache from Sudbury
“Excellent service and fast! Will use again for sure.”
Mr Mackinnon from Herrongate
“Dan came to fix my shower, was very punctual and it was a friendly service. A good job done”
Mr Livingston from Harlow
“Repaired toilet system, very good service, good worker, job done quickly and clean, nice young man”
Mrs Taylor from Wickford
“Arrived quite quickly, satisfied with works done. Pleasant manner”
Mr Bugg from Stanford-le-hope
“We were very impressed by the whole service and the ease with which we were able to make an appointment. The engineer (4802) was extremely helpful and resourceful- A real credit to your company. Because of this service we will sign up to have our boiler serviced yearly by Prompt Plumbing”
Mrs Roberts from Panfield
“Very efficient and good workmanship.”
Mrs Taylor from Wickford
“Great service, very helpful”
Mr Sculpher from Suffolk
“Our heating went off at 2am on 30th December 2009- cold night. We called the Prompt office at 9am on the 31st of December and the engineer was at our door at 1205 the same day! The engineer (Stuart) was knowledgeable, friendly and extremely efficient. By the time he left at 1245 our house was warmer than a summer’s day! Excellent service, would definitely recommend them to anyone.”
Mrs Ezekwesil from Hornchurch
“Very helpful engineer got there promptly and explained the solution in detail. Cheap rates, I would highly recommend”
Mrs Parker from Wickford
“Phoning Prompt, I wasn’t sure how much the price would be. After being explained it over the phone I was very pleased with the price. Not only was the price good but the job was completed quickly and fully explained. Thank you.”
Mrs Cunningham from Wickford
“This job involved clearing severely blocked pipe, and the task was pretty difficult. I was very impressed by the engineer and would happily use them again.”
Mr Young from Chelmsford
“Danny has repaired a float valve in the toilet cistern. He has done excellent work, very quick and good quality, we will come back next time if I have a problem”
Mr Born from Wickford
“Engineer well mannered, presentable, easy to talk to, good at communicating the problem. I am very happy with the service”
Mr Cowanas from Benfleet
“Fit four taps. Excellent service. Prompt delivery”
Mr Anya from Romford
“Prompt arrival, and quick work. All tested and OK.”
Mr Webb from Grays
“The plumber checked the work carefully and diagnosed the problem promptly. He made recommendations and we agreed a way forward.”
Mr Rufai from Grays
“Prompt and efficient service, would recommend highly.”
Mr Brown from Braintree
“Danny was very professional and was able to identify and fix the problem with great efficiency. I will definitely use Prompt Plumbing in the future”
Mr Borton from London
“Danny called promptly to change pump. Very courteous. Every effort made3 to achieve satisfaction”
Mr R Newman from Chelmsford
“Work satisfactory completed within 4 hours of initial phone call. Friendly efficient service.”
Mr J R Mindham from Harlow
“Very pleased with your fast and efficient service. Engineer was very helpful.”
Mr Adrian-Cook from Laindon
“Leak behind kitchen sink. It was dealt with very thoroughly and Dan was very obliging”
Mrs Urfuline from London
“Plumber arrived on time. He explained the problem and solutions before starting work and showed me the damaged parts once the work was finished. The job was charged at a very reasonable price and advice was given regarding the insulation of my pipe work to stop future problems. I was extremely pleased with this service and will recommend”
Mrs Hawkins from Grays
“Brilliant service very nice young man, Stuart was very explanatory with his work and has put our minds at ease as we have had a very bad experience with out last plumber which caused our house to flood two days before Christmas, cannot fault his work and are very happy with his work to date. Prompt Plumbing really live up to their name!”
Mrs Sharron Gough from Basildon
“Checked boiler, working OK. Very helpful”
Mr Marcos from London
“All work was completed satisfactory, promptly and cleanly.”
Mrs Dorrington from Ware
“Work satisfactory completed within 4 hours of initial phone call. Friendly efficient service.”
Mr J R Mindham from Harlow
“Engineer was most efficient in clearing the job and very helpful. We would ask for him again if needed. One thing there was a delay in coming out but he has explained reasons why. In arrival, everything else went OK.”
Mrs Russell from Harwich
“Float valve replaced, very quick, clean and efficient”
Mr P Osborn from Dagenham
“Good work, in difficult surroundings”
Mr Corbitt from Wickford
“Prompt and helpful, both at initial enquiry stage and with engineer. Pre-warned us before arrival of engineer and pleased with the service.”
Mrs S Knight from Hatfield
“Worked hard in a keen and friendly manner”
Mr Kitchen from Romford
“I am really happy with the service provided. It was a very professional job and solved/fixed all my plumbing issues. I would happily use Prompt Plumbing again and highly recommend them (including Danny). Thank you.”
Mrs Joanne Ellis from Billericay
“Job done efficiently. Reasonable charge.”
Mr Fisher from Harlow
“Fitted new shower pump. Job completed in a neat and tidy fashion. Engineer competent and able to explain actions. Appliance worked fist time with no problems.”
Mr Stubbs from Rayleigh
“Job done satisfactory, thank you Danny”
Mrs Gibson from London
“Danny attended to a problem at my sister’s house. The problem occurred from a build up caused by years of neglect. He worked in a professional manner at all times. Danny worked quickly and I would certainly recommend him for further customers.”
Mr Chris Kennedy
“Good clean work, very satisfied with his manner”
Mr Matt Jennings
“Initial contact on telephone- very friendly, helpful, quoted prices and gave advice. Plumber visit- again very friendly and helpful, job completed promptly and efficiently. Would definitely recommend to friends and family.”
Miss E Till from Ipswich
“Arrived Promptly, very professional.”
Miss R McCormack from London
“On finding my sink blocked, I saw your advert in the Thomson’s Local, I phoned them and thank goodness I did as it was a Friday i was worried nothing would be done over the weekend. I could not have had a better service, they were here early afternoon and explained all that needed to be done. I told Stuart that i would like to have better taps as I could not turn them off. This was arranged for Monday and what a difference to use for a disabled person. Having employed your company I will not hesitate to use you again. Many Thanks Mrs Prockter.”
Mrs Prockter from Braintree
“Excellent service. Problem fixed and identified very quickly. Danny spent time to explain the problem to me, which was very helpful. Will call again for any other issues at company. Thanks”
Airline Rotables Ltd
“Excellent job, very courteous and helpful service”
